Reference

Open your account and reach the lobby

Registration links your mobile number to your wallet so deposits from bKash, Nagad or Rocket appear in seconds. Once verified you can switch between live tables, slot rooms and cricket markets without logging out.

Mobile number verificationbKash, Nagad, Rocket readySingle sign-on across devicesLive casino and slots
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AQ99 Open your account and reach the lobby

Deposit and withdraw with mobile money

We built the cashier around bKash, Nagad and Rocket because those are the wallets Bangladesh players already use every day. Select your method, copy the account number from the deposit screen, open your wallet app and send the amount. Confirmation arrives in your AQ99 balance as soon as the provider processes it. Withdrawals work the same way in reverse: request a payout, verify your mobile number, and we transfer to the wallet you registered. No hidden fees on our side and no minimum hold periods once identity checks clear.

bKash

Nagad

Rocket

Bank Transfer

The registration flow from mobile to wallet

Enter your mobile number and we send a one-time PIN to confirm it belongs to you. Once you enter the PIN your account opens and you set a password for desktop sessions. The same credentials work on phone and browser so you can start a round on the train and finish it at home. Your

wallet sits inside the account dashboard where you add funds via bKash, Nagad or Rocket by sending to the account number we display. Withdrawals reverse the process: request a payout, confirm your identity with the same mobile number, and we transfer to your wallet within the verification window. No separate app install is required because

the lobby runs in your browser, though you can save the page to your home screen for one-tap access. We publish support hours and contact channels in the account help section so you know where to reach us if a deposit does not appear or a withdrawal needs follow-up.

  • Mobile PIN verification We send a six-digit code to your number during sign-up so we know the account belongs to you. The same number receives withdrawal confirmations and account alerts.
  • Wallet integration Your bKash, Nagad or Rocket account links to your AQ99 wallet through the account number we provide. Deposits reflect in your balance once the payment clears on the provider side.
  • Browser and mobile sync Log in once and your session persists across tabs and devices. Start a game on mobile, pick it up on desktop without re-entering credentials or losing your balance.
  • Published support channels We list our contact methods and response windows in the help section. If a transaction stalls or you need to update your number, those channels are where you reach our team.

Account

Enter your mobile number and we send a one-time PIN to confirm it belongs to you. Once you enter the PIN your account opens and you set a password for desktop sessions. The same credentials work on phone and browser so you can start a round on the train and finish it at home. Your wallet sits inside the account dashboard where you add funds via bKash, Nagad or Rocket by sending to the account number we display. Withdrawals reverse the process: request a payout, confirm your identity with the same mobile number, and we transfer to your wallet within the verification window.

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Your details are encrypted for secure account access.

ACCOUNT HELP

Where to reach us if something stalls

Registration issues, deposit delays and withdrawal queries go to the same support queue. We list our contact methods and typical response windows in the help section so you know what to expect. Most questions about account verification or payment status get answered within the published hours.

Live chat Open the chat widget from any page when you need immediate help with a deposit that has not appeared or a withdrawal that needs follow-up.
Email tickets Send detailed account or payment questions to the support address listed in the footer. We reply within the hours published in the contact section.
FAQ library Common registration, verification and wallet questions are answered in the help centre so you can resolve routine issues without waiting for a reply.
ACCOUNT SECURITY

How we protect your mobile number and wallet data

Your mobile number, wallet transactions and session tokens move over encrypted connections and we store them in hashed form so even our own team cannot read them in plain text. Registration requires mobile PIN verification so no one can open an account with your number unless they control the device. Withdrawal requests trigger a second confirmation to the same number before we process the transfer. We do not share your data with third parties outside the payment providers who clear your bKash, Nagad or Rocket transactions, and you can request account closure or data deletion through the support channels listed in your dashboard.

Transport encryption Login credentials, mobile PINs and wallet transaction details travel over SSL so they cannot be intercepted between your device and our server.
Mobile number ownership We send a one-time code to your phone during sign-up and again before processing withdrawals. Only the person holding that device can complete those actions.
Eligibility and responsible access Registration is available only where local law permits adult participation. We ask for age confirmation during sign-up and provide account controls for Deposit references and session reminders.
Data handling We collect your mobile number, wallet identifiers and transaction history to operate the cashier. You can request a copy of your data or account deletion through the help section.

Registration and account access answers

A mobile number that can receive SMS in Bangladesh. We send a one-time PIN to that number during sign-up and use it for withdrawal confirmations later.

Yes. Log in with your mobile number and password on any device and your wallet balance, game history and session sync automatically across browser and mobile.

The PIN usually arrives within a minute. If it does not appear check your SMS folder or request a new code from the registration screen.

bKash, Nagad and Rocket are the mobile-money options. You add your wallet details in the cashier after registration is complete so deposits can reach your account balance.

Use the password-reset link on the login screen. We send a new PIN to your registered mobile number and you set a fresh password from there.

Registration is open to adults in regions where local law permits participation. We confirm your age during sign-up and restrict access if your location falls outside eligible areas.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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