Sign in and reach the lobby, your wallet and active bets in one screen
Your AQ99 account sits behind a mobile-number login and OTP verification so you control who gets in. Once you're through, the live casino, slot catalogue and cricket markets load together with your bKash, Nagad and Rocket balance visible at the top.
How account creation and sign-in work on AQ99
When you create an account, we ask for your mobile number and send a one-time PIN to confirm it belongs to you. That same number becomes your login credential—no separate username to remember. Each time you sign in, we text another OTP so only you can unlock the session. Inside, your wallet shows deposits, withdrawals
and any promo credit in real time. The account dashboard links directly to transaction history, identity verification if required, and our support chat. We keep sessions active for convenience on trusted devices, but you can log out manually anytime from the menu. Players in Dhaka, Chittagong and across Bangladesh follow the same flow, and the
interface switches between desktop and mobile without losing your place. If you forget your mobile number or need to change it, contact support with proof of identity and we'll walk you through the update process.
-
One mobile number, one OTP Your phone number is your username. Every sign-in sends a fresh OTP so no one else can access your wallet or bet history even if they guess your number.
-
Real-time wallet balance Deposits from bKash, Nagad or Rocket appear in your account wallet the moment the payment clears, and withdrawals show a pending status until verification completes.
-
Identity check when you withdraw The first time you request a payout, we ask you to upload a photo ID or utility bill so we can match the wallet holder to the account name and prevent fraud.
-
Support channels in the menu Live chat and our help email are pinned in the account sidebar. Reach us during business hours or leave a message and we'll reply as soon as the team is online.
Account
When you create an account, we ask for your mobile number and send a one-time PIN to confirm it belongs to you. That same number becomes your login credential—no separate username to remember. Each time you sign in, we text another OTP so only you can unlock the session. Inside, your wallet shows deposits, withdrawals and any promo credit in real time. The account dashboard links directly to transaction history, identity verification if required, and our support chat. We keep sessions active for convenience on trusted devices, but you can log out manually anytime from the menu. Players in Dhaka, Chittagong and across Bangladesh follow the same flow, and the interface switches between desktop and mobile without losing your place.
Create AccountYour details are encrypted for secure account access.
Where to get help with login and wallet questions
If you can't sign in, forgot your mobile number, or see a withdrawal delay, our support team is reachable through live chat during business hours and by email around the clock. We also publish a help-article library in the footer that covers OTP troubleshooting, payment-channel limits and identity-verification steps. Most login issues resolve by checking that the mobile number you enter matches the one you registered and that your SMS inbox isn't full.
How we protect your login, wallet and personal data
Every login session runs over SSL encryption so your OTP and wallet balance travel securely between your device and our server. We store mobile numbers and identity documents in a separate database that only senior operations staff can access, and we never share your information with third parties outside the payment processors who clear your bKash, Nagad or Rocket transactions. Two-factor authentication via OTP means even if someone intercepts your mobile number, they can't sign in without the code sent to your phone. You can review our full data-protection and account-security policies in the footer before you register.
SSL encryption
Every page on AQ99 uses HTTPS so login credentials, wallet transfers and bet history stay encrypted in transit and can't be read by outside observers on public networks.
OTP sign-in
We text a fresh one-time PIN every time you log in. That means your account stays locked even if someone learns your mobile number, because they won't have the code.
Identity verification
Before your first withdrawal, we ask for a photo ID or utility bill to confirm you own the wallet. This step prevents unauthorised payout requests and protects your balance.
Separate data storage
Personal details and payment records live in isolated database partitions with restricted access. Only authorised operations staff can view them, and we log every access for audit.
Local payment methods for deposits and withdrawals
We route all deposits and withdrawals through bKash, Nagad, Rocket and bank transfer so you never need an international card. Open your mobile-wallet app, send to the account number we display, then confirm with your PIN. Deposits usually land in under a minute. Withdrawals go to the same wallet you deposited from after identity verification clears, and most requests process within a few hours during business days. Upay is available as a backup option if your primary wallet is temporarily unavailable.
bKash
Nagad
Rocket
Upay
Bank Transfer
Frequently asked questions about AQ99 login and account access
AQ99 Login
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.